Why Government Agencies Choose FRANSiS™

Purpose-built for large government agencies with proven results across public health departments, social services, and community organizations serving thousands of citizens daily.

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FedRAMP & StateRAMP Ready

Built for government with FedRAMP moderate authorization, StateRAMP certification, and compliance with federal security standards including FISMA and NIST 800-53.

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Constituent Engagement

Reach citizens where they are with multi-channel communication (SMS, email, voice). Automated notifications, alerts, and service updates at scale.

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24/7 Citizen Support

Provide instant answers to common questions about permits, licenses, services, and programs. Reduce call center volume by 60% with intelligent self-service.

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Emergency Alerts

Rapid mass notification for emergencies, weather alerts, road closures, and public safety incidents. Geo-targeted messaging with delivery confirmation.

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Service Delivery

Automate permit applications, license renewals, appointment scheduling, and service requests. Streamline workflows and improve citizen experience.

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Multilingual Access

Serve diverse communities in 40+ languages with culturally-aware communication. Ensure equitable access to government services for all residents.

Complete Government AI Platform

Everything you need to modernize constituent services and improve government efficiency.

Mass Notifications & Alerts

Communicate with thousands of constituents instantly for emergencies, service disruptions, and important updates.

Emergency alerts and public safety notifications
Weather warnings and road closure updates
Service disruption and facility closure alerts
Geo-targeted messaging by neighborhood or district
Delivery confirmation and read receipts
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Permit & License Services

Streamline permitting and licensing with automated application processing, status updates, and renewal reminders.

Automated permit application intake and routing
Status updates and inspection scheduling
License renewal reminders and processing
Fee payment notifications and receipts
Document submission and verification
Citizen Self-Service

Empower citizens to find information and complete transactions 24/7 without waiting on hold or visiting offices.

Instant answers to frequently asked questions
Service request submission and tracking
Appointment scheduling for in-person services
Payment processing and billing inquiries
Document requests and record retrieval
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Community Engagement

Foster civic participation and keep residents informed about local government activities, programs, and initiatives.

Public meeting notifications and agendas
Community program enrollment and updates
Survey distribution and feedback collection
Town hall and public hearing reminders
Volunteer opportunity coordination

"FRANSiS transformed how we serve our constituents. During the vaccine rollout, we scheduled 2.4 million appointments and reached 92% of residents with critical health information. The platform's multi-language support and accessibility features ensured equitable access for all our communities. It saved our team 45 hours per week while dramatically improving citizen satisfaction."

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Robert Patterson

Chief Information Officer, State Department of Health

Ready to Modernize Constituent Services?

Join public agencies using FRANSiS™ to enhance citizen services, reduce response times, and provide 24/7 support for critical community needs.